Poynor Auto owner
Our Story

Started with a Simple Promise: Do Right by Customers

Poynor Auto was founded on a principle that seems almost radical today: tell customers the truth, show them the evidence, and never recommend work they don't need. That philosophy has guided every decision we've made since opening our doors.

We saw too many customers getting taken advantage of—pushed into expensive repairs they didn't need, charged hidden fees, or treated like they didn't understand their own vehicles. We knew there had to be a better way.

Today, we're proud to serve Cleveland, MS and surrounding communities, building relationships that span generations. When families bring their cars to us, they know they'll get honest answers, fair prices, and quality work that stands the test of time.

Our Mission

What Drives Us

Every interaction is an opportunity to rebuild trust in the automotive repair industry.

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Honest Assessments

We show you exactly what we found with photos and videos. No vague explanations or unnecessary upselling—just the facts so you can make informed decisions.

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Educate, Don't Confuse

Car repair can be confusing. We take time to explain issues in plain language, show you the evidence, and answer every question until you're satisfied.

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Quality That Lasts

We use quality parts and follow manufacturer procedures. We back our work with warranty coverage because we believe in doing things right the first time.

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Community Focus

As a locally owned business, we're invested in our neighbors. We support local schools, organizations, and events that make our community stronger.

Meet the Team

Certified Professionals

Our team brings decades of combined experience and ongoing training.

Owner

Robert Poynor

Owner & Lead Technician

Senior Technician

James Williams

Senior Diagnostic Tech

Service Technician

Maria Santos

Brake & Suspension Specialist

Certifications & Training

Professional Standards

ASE Certification

All technicians hold current ASE certifications and complete ongoing education to stay current with evolving vehicle technology.

Master Technician Status

Manufacturer Training

We invest in specialized training for domestic and import brands, ensuring we know the specifics of your vehicle.

Continuous Education

Latest Technology

Our facility features factory-level diagnostic equipment and tools for all vehicle makes and models.

$150K+ in Equipment

Our Facility

Professional Auto Shop

Six service bays equipped for everything from routine maintenance to major repairs.

🏢 6 Service Bays

Capacity to handle multiple vehicles with minimal wait times.

🔧 Dealer-Level Diagnostics

Factory scanners for all major brands including Ford, GM, Toyota, and Honda.

📐 Hunter Alignment System

Precision wheel alignment equipment for accurate adjustments.

🛋️ Comfortable Waiting Area

Air-conditioned lobby with complimentary WiFi and refreshments.

Ready to Experience the Difference?

Drop by for a tour or schedule your first appointment. We think you'll be glad you did.

📞 Call (662) 843-6280